Delivery

As all our products are made to order, it may take up to 5 – 7 working days for your order to arrive. Delivery is usually 2-3 working days from notice of dispatch.

UK Orders:

All UK orders are shipped via Royal Mail Standard Shipping and costs £2.85. This is a tracked service. Delivery is estimated 2-3 working days from dispatch.

International Orders:

All international orders are shipped via Royal Mail International Shipping and costs £3.85. This is an untracked service and delivery to European countries is estimated 5-7 working days from dispatch. For US orders, it can take up to 14 working days for your order to arrive.

 

Payment

To ensure that you have a safe and secure method of checkout, we use Stripe and PayPal as our merchants. If you are experiencing any issues with checking out then please email hello@onforfeit.co for support or alternative you can reach out to PayPal/Stripe directly.

 

Return

As all our products are made to order, we do not currently accept returns. However, if there is a print fault/print error then we take full responsibility for this. We ask that you send an image of the issue along with the order number to hello@onforfeit.co and we’ll try and put things right.

Should an order has been damaged in transit, we also take full responsibility for this and ask for an image and the order number again sent to hello@onforfeit.co and we will issue a re-print on the affected items.

 

Data Protection

We try and keep very little information about you to ensure that your right to privacy is respected. When required, we may need to share you details with our partners to fulfil your order, by placing your order or using our website you consent to your details being shared with them. We will never sell your details and should you wish you can request a copy of all data we store about you by emailing hello@onforfeit.co stating “SAR Request” in the subject.

For more details about how we process your data, you can view our Privacy Policy for further guidance.

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